Store Policies Overview

This page provides a summary of the key policies that apply when you shop with London Point Ltd. We encourage you to read the full policy pages before placing an order.

Company Information

  • Legal Business Name: London Point Ltd
  • Company Registration Number: 15666606
  • VAT Registration Number: 474448071
  • Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom

Shipping & Delivery

  • We currently deliver to addresses within the United Kingdom.
  • Orders are typically processed within 3 working days.
  • Delivery usually takes 2–4 working days after dispatch.
  • The estimated total delivery time is 5–7 working days.
  • Tracking information is provided where available.

For complete information, please read our Shipping Policy.

Returns & Refunds

  • Most unused items may be returned within 30 days of delivery, subject to our Returns & Refund Policy.
  • If an item arrives damaged, faulty or incorrect, please contact us as soon as possible so we can help resolve the issue.
  • Refunds are issued to the original payment method once the returned item has been received and inspected.
  • Your statutory rights under UK consumer law are not affected.

For full details, please read our Returns & Refund Policy.

Payments

We use secure payment processing and SSL encryption to help protect your personal and payment information. The payment methods available for your order will be displayed during checkout.

Privacy

We collect and process personal information only where necessary to fulfil your order, provide customer support, improve our services and comply with legal obligations. We handle your information in accordance with our Privacy Policy.

Read our full Privacy Policy.

Terms of Service

By accessing our website or placing an order, you agree to our Terms of Service, which explain the conditions that apply to the use of our website and purchases made through it.

Read our full Terms of Service.

Need Help?

If you have any questions before or after placing an order, our Customer Support team is here to help.