PawHut Soft Sided Cat Carrier Bag, Portable Foldable Pet Carrier with Shoulder Strap & Removable Mat for Small Pet Up to 10kg
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Tired of stressful trips with a pet feeling cramped and anxious? Unstable carriers can make every journey a worry. The PawHut cat carrier provides a spacious, relaxing space for your companion. Its robust structure and safety leash offer security, while triple-sided mesh windows ensure great airflow and views. This dog carrier transforms travel from a stressful ordeal into a calm, shared experience, giving you both peace of mind on the go.
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This page summarises our Privacy, Shipping, Returns & Refunds, and Terms of Sale. If you need more detail, please contact us at sales@londonpoint.co.uk.
Contact
London Point
Email: sales@londonpoint.co.uk
Privacy & Data Use (summary)
- We collect contact, order and payment transaction information, account details and automated usage data.
- Payments are handled by secure third-party processors; we do not store full card numbers.
- We use cookies; non-essential cookies run only with your consent. You can withdraw consent via the cookie banner or browser settings.
- We retain order records up to 7 years for tax purposes. For other data, retention is limited to the purpose for which it was collected.
Shipping (summary)
- Delivery area: UK mainland. Surcharges/time changes may apply to remote/offshore areas.
- Standard small items: 3-7 working days from dispatch. Large items: 5-10 working days.
- Deliveries to ground floor only unless otherwise arranged before dispatch.
- Report damage or missing parts within 48 hours of delivery.
Returns & refunds (summary)
- 30-day returns for most items if unused, in original packaging and in re-saleable condition.
- Refunds issued to the original payment method and processed within 5 working days of inspection.
- Change-of-mind return collection fees (if London Point arranges collection): Small £10 / Medium £30 / Large £75.
- Faulty or damaged items: report within 48 hours - returns, repairs or replacements are free of charge.
- Some items are non-returnable unless faulty (bespoke, personalised, opened mattresses, clearance items).
This summary does not affect your statutory rights under UK law.
Terms of sale (summary)
- Prices include VAT where applicable. Total cost shown at checkout includes product, delivery and any fees.
- We accept PayPal, credit and debit cards. By ordering you confirm you are authorised to use your chosen payment method.
- Our liability is limited to the value of the order; we are not liable for events outside our reasonable control.
For Full Details, see our full Privacy, Shipping, Returns and Terms pages
