Contact information
Need help with an order, product, delivery, return, or refund? Contact our customer support team using the details below.
Customer Support
Email: sales@londonpoint.co.uk
Telephone: +44 7507 919525
We aim to respond to customer enquiries as soon as possible during business hours.
Business Information
London Point is the trading name of LONDON POINT LTD, a private limited company registered in England and Wales.
Company number: 15666606
Registered office: 124 City Road, London, EC1V 2NX, United Kingdom
Website: https://londonpoint.co.uk
Email: sales@londonpoint.co.uk
Telephone: +44 7507 919525
Important Address Information
Our registered office address is provided for business identification and official correspondence. It is not a customer showroom or public return drop-off location unless we confirm this in writing.
Please contact us before sending any item back. We will provide the correct return instructions and return address or arrange a courier collection where applicable.
What to Include When Contacting Us
- Your order number, if you have one.
- Your full name and contact details.
- A clear description of your question or issue.
- Photos or videos if your item is damaged, faulty, incomplete, or incorrect.